About Us

Rainbow Bridge Pet Crematorium is family owned and operated by Kelly and Lori Hiatt. Kelly and Lori have 3 grown children and ten grandchildren.

In November 2006, Kelly and Lori had to euthanize and cremate their six-year-old Jack Russell Terrier, Jesse. Through this experience they had the desire to help others through the difficult process of losing a beloved pet. They moved from Utah and joined Rainbow Bridge Pet Crematorium in 2007 and in 2009 became the sole operators. Kelly and Lori along with their children, have owned and loved animals their entire lives. They are devoted to their pets. In July 2014 they lost their rescued ShihTzu Zen to liver disease and now have a new rescued MinPin/Chi mix from Denkai Animal Sanctuary who accompanies them to work every day. They feel it is a privilege and honor to help families during their time of need.


Lori’s background is business administration, working in both the business and medical fields. In addition to helping Kelly run the day to day operations she also handles the financial and management of Rainbow Bridge Pet Crematorium. She cherishes the opportunities she has to interact daily with clients and helping them through the difficult process of losing their pets.


Kelly’s background includes 37 years in retail and management, which gives him the necessary experience to run the detailed operations of owning a pet crematorium. Kelly is a “Certified Crematory Operator” as well as a “Certified Pet Loss Professional” with both of these designations through the PLPA (Pet Loss Professionals Alliance). Rainbow Bridge Pet Crematorium is a proud member of both the PLPA and the ICCFA (International Cemetery, Cremation & Funeral Association).

As a team they ensure that your loved pets are handled with the dignity and respect they deserve.

Every pet that comes into Rainbow Bridge is treated like they are one of our own.


Shallyse is Kelly & Lori’s oldest daughter and after moving to Colorado in October 2012 was asked by her parents to join them at Rainbow Bridge as the full-time receptionist. When Shallyse is not working for Rainbow Bridge or taking care of her husband and two daughters and her favorite hobbies, food (particularly cooking) and photography.


Julie joined Rainbow Bridge in January 2016 as our Assistant Manager and is already a huge asset to our business.  Julie has extensive experience in retail and customer service.  She has the customer service mindset that is so invaluable in this industry and is quickly learning everything there is to know about the Pet Memorial Business.  Julie has three children and a fur baby named Ruby.

Kelly W.

Kelly Williams joined the Rainbow Bridge team in July 2013 as a overnight crematory technician. His background is animals and reptiles and he thoroughly enjoys what he does here and is committed to taking care of our clients four legged family members. When he is not working he is dedicated to being a daddy to his two daughters and taking care of his family.


Mike is Kelly and Lori’s neighbor and started out as a driver for Rainbow Bridge Pet Crematorium, joining the team in January 2014. Mike is retired and decided he was tired of being bored during the day and asked Kelly and Lori if they needed any part-time help. His timing was perfect.  Mike started out as a driver but was interested in becoming a crematory technician and when a position opened up, we jumped at the chance of having him become one.  He is extremely detailed oriented and feels honored to help our clients usher their pets across the Rainbow Bridge.

Laramie & Christina

Laramie joined the Rainbow Bridge team in July 2015 as a crematory technician.  Having recently graduated from CSU with a Master’s in Biochemistry, we were thrilled to have him join our team.  He is also very detailed oriented and enjoys what he is doing.  Him and his wife Christina, who also works for us part-time on Saturday’s have two fur-babies named Maski and Tex.  Christina was recently accepted into CSU’s Microbiology Masters program.  Christina has her bachelors in Zoology.


Orville is Kelly and Lori’s next door neighbor and is a driver for Rainbow Bridge Pet Crematorium, joining the team in January 2013. Orville is retired and decided he was tired of being bored during the day and asked Kelly and Lori if they needed any part-time help. His timing was perfect and he now spends his days driving to the various clinics that Rainbow Bridge services from Franktown to Cheyenne and Estes Park to Fort Morgan.


Jeff also joined Rainbow Bridge in March 2016.  He has been a long-time friend of Shawn’s and when he found out that we had an opening for a driver, told Shawn that he might be interested.  Jeff’s background is in the food-service industry and he was looking for a change.  He is a team player and always has a happy disposition.  He is a single father to three kids ranging in age 9 – 14.

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We have moved to our new home, our address is now 27292 CR 13, Johnstown, CO. Directions are located on our contact us page. Dismiss